Richmond, Virginia
Operations Excellence Project Manager Job Opening in Richmond, Virginia - OPERATIONS EXCELLENCE PROJECT MANAGER
The Company
Accumen is a leading healthcare transformation company that provides end-to-end services and laboratory solutions in consulting execution, utilization and outreach support. Partnering with clients, Accumen provides a unique value proposition to health systems. Our innovative approach helps health systems and associated physician groups retain control of the continuum of care, and achieve measurable improvements in lab excellence and efficiency through a comprehensive approach to people, process, and technology that both optimizes and modernizes hospital lab operations.
Laboratories can be so much more than a transactional support service; the laboratory is a strategic component of your hospital?s value-based care model. We work by bringing capacity and capability through a leveraged execution model that maximizes value while reducing costs.
Working alongside your health system Accumen helps you think about your lab strategically to create a high performing lab through a value-driven model. We work side by side with our clients, dedicating ourselves to creating healthier labs, hospitals, and communities.
Grow Outreach and Improve Physician Alignment by expanding hospital laboratory business, increasing utilization of laboratory assets, and strengthening the opportunity for physician-hospital integrated care.
Implement Comprehensive Patient Blood Management and Utilization by instituting an end-to-end blood program to drive better patient outcomes, utilize less blood, and reduce overall blood spend.
Achieve Integrated Lab Supply Chain by simplifying your service model, minimizing inventory and create effective material management processes and all while not compromising the lab?s ability to perform tests or produce timely results.
Utilize Accumen Technology?, our suite of innovative technology solutions enabling real-time results and actionable insights that drive high performance.
Drive Laboratory Efficiency by applying targeted initiatives that optimize, modernize, and consolidate lab resources and enhance productivity and performance.
Quality and Service Improvement by establishing stakeholder performance metrics, utilizing operational methods and strategies that support clinical and service quality.
The Accumen team consists of professionals with diverse backgrounds with deep specialized skills. A multitude of backgrounds allows Accumen to deliver innovative thinking and diverse experience when partnering with our clients. Accumen leadership develops and executes solutions that solve modern healthcare lab challenges and position labs for a greater role in healthcare delivery and extend their reach into local healthcare markets.
Accumen has over 150 health system and hospital clients, including five large health systems, and works with each of these clients to optimize and modernize their laboratories. These systems are innovative not-for-profit, education, for-profit health systems, and regional associations that have an interest in improving financial and clinical performance while expanding continuity of care in their community.
With $1 Billion in lab spend under management, Accumen will be the key player in the $65 Billion hospital lab industry by delivering value to health systems through a comprehensive approach to managing their laboratories.
Visit us online at to learn more about us.
We are actively searching for an OPERATIONS EXCELLENCE PROJECT MANAGER
Responsibilities:
The Operational Excellence Project Manager is a key player in delivering on the Quality and Profitability objectives of our client. This role is focused on delivering measurable improvements in a hospital laboratory environment. The Operations Excellence Project Manager must implement operational excellence practices within our client lab organization to deliver an improvement in lab quality, turn-around time and overall productivity.
Specific duties include:
Lead and Manage Process improvement projects to deliver measurable operational results.
Drive continuous improvement initiatives across the laboratory in Quality, Service, and overall Productivity.
Create a culture of continuous improvement and environment that embraces change within the laboratory
Facilitate process improvement and coach the client in the appropriate application of operational excellence tools and methods.
Assist client in the creation, monitoring, measurement and analysis of standardized processes.
Implement operational guidelines and standardized practices to support ongoing expansion of the quality culture across the lab organization.
Communicate to key management stakeholders on significant quality issues and business opportunities.
Other duties as assigned by Manager.
Although this role does not have administrative responsibility any staff, this role functions as a Manager. The Operations Excellence Project Manager will serve as a change agent in our client organization and drive results through influence rather than direct line authority. Therefore, the successful candidate will be comfortable working as an individual contributor, in leading others by example, have a track record of success in influencing change outside of traditional hierarchy.
Educational
Bachelor?s Degree or equivalent experience is required.
Lean Expert or Black Belt certification is highly preferred, ideally in a Laboratory, Clinical or healthcare environment.
A CLS is preferred but not required.
(Due to the nature of the role, demonstrated professional experience as outlined above takes higher priority to educational background.)
Professional Qualifications
Experience managing and leading teams in a hospital laboratory environment is preferred, i.e.: supervisor, manager or team lead, in areas such as, Front End, Accession Processing, Phlebotomy, act.
Experience with lab ISO certification process preferred.
Should have system wide exposure to a Lab, not only one department within a lab.
Strong mentoring and coaching skills.
Proven ability to manage multiple simultaneous projects.
Strategic business acumen and strong analytical skills.
Background in managing Lean/Six Sigma projects and initiatives
Position Competencies
Self-Starter: Positive can-do attitude. Continuously envisions successful outcomes, without prompting from others. Self-motivated, eager to share and communicate positive possibilities with others. Goes beyond expectations without being asked.
Planning and Organization: Establishes a systematic course of action for self or others to ensure accomplishment of a specific objective.
Analytical Agility: Ability to telescope analysis between cause, action and result, and provide business insight and recommendations based on learning?s. Proficient in math, analyzing and presenting data, and use of Microsoft Excel.
Manager-ship: ability to motivate disparate groups toward a common goal; enthusiastic demeanor that inspires others and creates buy-in
Emotional Intelligence : Ability to understand the forces that shape views and actions of clients, customers, or competitors and accurately read people and situations; appropriately modulates messages for the audience.
Change Management : Demonstrated ability to build consensus and influence positive change at all levels of an organization regardless of reporting structure. Can recognize and express potential outcomes of a decision, situation or issue. Uses appropriate communication channels to express ideas effectively.
Stakeholder Orientation : Demonstrates a keen understanding of client needs, expectations, and business concerns. Understands that all vested parties are not alike, and knows how to manage all expectations to reach a common successful outcome.
Equal Opportunity Employer
Job Type: Full-time
Job Location:
Richmond, VA
Required education:
High school or equivalent
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