American Fork, Utah
Front Desk Sales Associate Job Opening in American Fork, Utah - Sales associates are an important component to the success of a Massage Envy Spa clinic. Through a combination of good communication skills, professionalism and excellent customer service, each sales associate contributes to the achievement of the business goals of the franchise and the well-being of our clients and guests.
Essential Duties:
Providing excellent service to members/guests by answering phone calls, checking members in and out for appointments, setting appointments, greeting members/guests upon arrival and selling and renewing memberships, calling inactive members to invite an appointment, log and relay member concerns to manager.
Assists in maintaining professional, clean and organized front desk and reception area. Understands and applies strategic sales offerings (dues/cash, auto renewable, etc.)
Assists in administrative tasks including filing, member folder maintenance, and data entry of client records and surveys.
Assists in maintaining cleanliness of therapy rooms, common areas and store room, assist with stocking linen shelves and replacing full linen bags; assists with checking lotion supplies and assists with inventory.
Other duties as assigned by Clinic Management.
Education, Skills and Experience:
High school diploma or equivalent (GED) required.
Basic math and cash handling experience, phone and computer skills.
Customer service and sales experience, preferred.
Must be customer service oriented and able to interact professionally with members/guests, prospective clients, vendors and clinic management.
Must have good communication skills in order to effectively communicate with members/guests on membership benefits, and clinic policies and procedures.? Must be able to prioritize and perform multiple tasks.
Must work cohesively with others in a fun and fast paced environment.
Must be able to work flexible days and hours (Including Weekends).
[Satisfactory results of background and reference check is a condition of employment in this position.]
General knowledge of services and modalities offered by Massage Envy Spa. Understands and believes in the healing benefits of massage therapy and bodywork.
Job Type: Part-time
Required education:
High school or equivalent
Required experience:
Sales: 3 years
Customer Service: 3 years
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