Roseburg, Oregon
Customer Service Representative Job Opening in Roseburg, Oregon - JOB FAIR - MULTIPLE POSITIONS AVAILABLE!!!
BRING RESUME - AUGUST 24TH 9-3PM ONLY!!!
1440 N.W. GARDEN VALLEY BLVD.
ROSEBURG, OR
BESIDE SPORTSMANS'S WAREHOUSE
FUN ENVIRONMENT - GREAT PAY
If you are interested in working for a company that values your contribution, the Ashley Homestore is for you! Ashley Furniture is the #1 furniture brand in the world, and the #1 retailer of furniture and bedding in the United States.
We?re looking for friendly, knowledgeable people that strive to create a customer-focused shopping environment. Your contribution is crucial to the success of our company. Opportunity for advancement is available.
BEDS FOR LESS INC.
Job Title: CSR (Customer Service Representative(
Location: Roseburg Ashley HomeStore
Schedule: Full Time (Multiple Shifts)
Essential Duties and Responsibilities
Speaks with customers by phone and in person in a professional, courteous and timely manner
Processes financing applications, correlate payment terms with cash breakdown: cross-reference finance tracking sheet
Maintain a working knowledge of product and services
Assist customer service management team as necessary
Collect payments; address billing concerns
Complete audits when required
Review sale orders to insure accurate product has been ordered
File sale orders and invoices
Transfer calls to appropriate department; take phone messages
Packing accessories for customer to take with them
Keeping office supplies stocked
Ability to sit for long periods of time
Not limited to the above duties and responsibilities
Competencies
To perform the job successfully an individual should demonstrate the following:
Continuous Learning ? Assess own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others
Technology ? Demonstrates required computer skills; adapts to new technologies; keeps technical skills up to date
Job Knowledge ? Ability to learn and apply new skills; product knowledge of the furniture industry; requires minimum supervision; uses resources effectively
Problem Solving ? Identifies and resolves problems in a timely manner: gathers and analyzes information skillfully; develops alternative solutions; supervisory abilities
Organizational Support ? Follows policies and procedures; completes administrative tasks correctly and on time; supports organization?s goals and values
Qualifications
Strong interpersonal skills
Knowledge of basic accounting; ability to compute percentages, discounts, interest, and commission
Self ? control in demanding situations
Knowledge of data base software, inventory, and order processing systems.
Positive outlook, reliable and at work on time
Able to work any shift and/or be called in at anytime
High school diploma or equivalent
Detail-oriented and able to multi-task
Professional appearance
Excellent communication skills, written and verbal
Leadership skills
Job Type: Full-time
Job Location:
Roseburg, OR
Required education:
High school or equivalent
Required experience:
Customer Service: 1 year
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