Dallas, Texas
Collections Specialist (Direct Business) Job Opening in Dallas, Texas - This position is responsible for resolving nonpayment and account disputes among global TGI Fridays franchisees. The Collections Specialist will also coordinate team collection activities across domestic and international portfolio, in support of the TGI Fridays Collections Management.
Job Description
Resolves nonpayment and account disputes among franchisees
Review regularly the status of collection for assigned portfolio to ensure accounts receivable are meeting the company/business unit goals for % Current, Over 60 / 90 days and other goal measurements as assigned.
Initiate timely and consistent collection efforts on past due accounts.
Follow up as necessary with telephone calls and or written communications, logging collection activities into the collections system.
Confer with Collection Analysts, Order to Cash Director, Regional Directors and Legal on crucial collection issues or special handling of accounts.
Act as an intermediary between Fridays and the Franchisees to help resolve disputes, resulting from but not limited to, royalty rates, billing errors, credit memos, providing copies of source documents as needed.
Prepare weekly and monthly reporting to Order to Cash Director on high risk collection accounts as assigned.
Provides support for the cash application communications where necessary to obtain specific direction from Franchisees.
Performs other assigned tasks and duties necessary to support the Order to Cash Director.
Adhere to TGI Friday?s policies and SOX guidelines.
The following are required key accountabilities for leaders:
Promote a culture of accountability.
Role model and engage the organization/work team on the continuity and importance of TGI Friday's culture through integrity, team work, fun, intellectual leadership, and communication.
Continuously seek to attract and actively develop talent to meet future growth and business needs of the company.
Requirements
2+ years of equivalent experience, and minimum of 3-5 years in Collections or Accounts Receivable
Associates Degree in Accounting is preferred
In lieu of the specified education and experience requirements, a proven capability to perform the essential functions of the job, as demonstrated by an equivalent combination of education, training and/or relevant work experience may be considered.
Job Type: Full-time
Salary: $55,000.00 to $70,000.00 /year
Job Location:
Dallas, TX
Required education:
Associate
Required experience:
Direct Business Collections: 3 years
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