Omaha, Nebraska
Project Manager Job Opening in Omaha, Nebraska - Job Description
Responsible for the overall management, planning, scheduling, and implementation of assigned Enterprise Installations. As Project Manager, you will work closely with the Customer to ensure all goals, objectives, timelines, and budgets are achieved with a high degree of accuracy and quality. This is accomplished by directing an agile project team of Sales, Engineers, Procurement, Service, and Finance partners. Project Managers are expected to follow a detailed process flow of every phase of the Project. The Project Manager is responsible for the organization all engineers and sub-contractors involved, orchestrating schedules of all installers, and knowing the purchasing and invoicing details for every project assigned.
Responsibilities
Act as liaison to ensure all complaints, project issues, change requests, and invoicing discrepancies are promptly addressed
Provide a positive and consistent customer experience for all Dice Communications customers
Ownership of all customer related interaction and the ability to drive projects and support issues to a timely and effective close
Adhere to and communicate all Project Milestones
Responsible for the scheduling of all Engineers, Installers and/or Sub Contractors and holding them accountable to timelines
Manage all Change Order requests
Utilize resources to improve profitability
Aid in the development and utilization of Project Metrics
Act as interdepartmental conduit for all customer facing, installation, and support requirements
Ensure deliverables are assigned and drive to completion within stated project timeframes
Hold the installation team accountable to meeting deadlines and updating the service order weekly regarding time reporting, and expense reporting
Escalate to senior management all project related items with a significant impact to project completion and/or delayed invoicing
Update service order with ordering details, status changes, installation dates, time frames, travel dates, etc. on a weekly basis
Adhere to all items within the Project Management template and checklist ? thorough knowledge of each aspect of the checklist
Provide job cost reporting to accounting team upon completion of project *
*
Required Skills
Strong ability to organize and lead project though each phase of life cycle
Able to effectively communicate both verbally and written expectations to customers, team members, and management
Must be a strong problem solver, able to identify root cause and develop solution
Committed to sharing in team development, defeat, and wins
Must possess high degree of creativity and flexibility in dealing effectively with people, , self-motivation, attention to detail, organizational skills and follow-through
Orchestrate weekly project update calls with customers in relation to the installation
Maintain site documentation: Action Registers, Spreadsheet updates, Meeting Agendas, etc.
Proven ability to manage multiple projects in a fast paced and environment
Ability to work independently and efficiently
Additional duties may be assigned as required Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Preferred
Professional certification in project management (PMP)
Required
Four-year college degree 3 ? 5 years of managing multiple complex projects
Working knowledge of TigerPaw (CRM)
Job Type: Full-time
Job Location:
Omaha, NE
Required education:
Bachelor's
Required experience:
Project Management: 3 years
Required license or certification:
PMP
|
