Albany, New york
Healthcare Assistant Job Opening in Albany, New york - Health Care Assistant, Full time (37.5 hours) Tuesday-Saturday, Albany Health Center
SCHEDULED SHIFTS:
Monday: Off
Tuesday: 11:00am-7:30pm
Wednesday: 8:30am-5:30pm
Thursday: 11:00am-7:30pm
Friday: 8:30am-5:00pm
Saturday: 9:00am-2:00pm
Care. No Matter What.
The mission of Upper Hudson Planned Parenthood is to promote healthy sexuality and reproductive choice through exceptional services, honest education and fearless advocacy. We serve the greater Capital District and operate health centers in Albany, Troy and Hudson, NY.
Our clinical team is looking for a full time Health Center Assistant who enjoys providing exceptional customer service.
Who Joins Our Team:
Someone who respects and honors all people, likes to jump in, likes to try new things and is committed to learning and growing to improve how we care for our patients and each other. Relates comfortably to all people. Works quickly without compromising detail. One year of experience is required.
Summary of Position:
This position assists UHPP in the delivery of quality health care by performing non-medical functions which enable the agency to provide efficient, sensitive, quality medical services to clients and other members of the community in a team environment. The primary responsibility is to ensure excellent customer service at all times and encourage client retention and satisfaction. The position is highly visible with extensive patient contact.
Essential Functions:
Schedule appointments
Verify insurance
Check in/out of patients, collect co-pays, payment for visits, etc.
Provide excellent customer service and phone communication
Enroll patients in insurance programs subject to qualification
Maintains patient charts and records in accordance with clinic standards and guidelines, assuring confidentiality of all records, filing, faxing, copying, etc.
Distributes contraceptive supplies and maintains appropriate records
Preparation of client statistics and filing
Maintaining cleanliness and order in client services area, patient waiting areas, or other areas deemed appropriate for staff and client comfort
Makes a commitment to participate in UHPP?s Risk and Quality initiatives
Ensure the good working condition of office equipment
Reports any safety or maintenance concerns identified in the waiting areas and/or entrances
Provide relief coverage at other sites as scheduled
Covers evening shifts and Saturday rotations as scheduled
Perform all other duties as assigned
Qualifications:
High School diploma or GED required
1 year work experience in a medical office required, prior experience working in a customer service position preferred
Able to relate comfortably, professionally and nonjudgmentally to patients at all levels.
Accurate, well-organized and able to work well under pressure.
Bi-lingual a huge plus!
Upper Hudson Planned Parenthood offers its employees a competitive wage, benefits package, including health and dental insurance, holidays, paid time off, retirement plan, and much more in a friendly environment.
One of the fundamental beliefs guiding Planned Parenthood is that the respect and value for all types of diversity in all aspects of our organization are essential to our effectiveness and organizational well-being. We are an equal opportunity employer.
Job Type: Full-time
Salary: $15.00 /hour
Required education:
High school or equivalent
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